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The Heritage Management & Operations

Last Updated October 8, 2007


312-236-2004   Management Office Need an Answer Right Away?
Get answers to frequently asked questions
312-220-0300   Front Desk
312-220-0800   Receiving & Dock
312-236-2004   Building Maintenance

 

 

 



MANAGEMENT OFFICE  .  312-236-2004 (P)   .  312-236-2001 (F)   .  
 Who's In Charge:  Jaime Sartin, Property Manager
 Contact Us:  Monday - Friday from 9:00 am - 5:00 pm
 What We Do:
  • Manage day-to-day residential operations of the building
  • Oversee all staff departments
  • Collect & allocate funds
  • Serve as liaison between unit owners and the Board of Directors


  • FRONT DESK  .  312-220-0300
     Who's In Charge:  Calvin Booker, Lead Doorman
     Contact Us:  7 Days a Week, 24 Hours a Day
     What We Do:
  • Secure all entrances and areas of the building
  • Announce guests and deliveries
  • Assist residents with carts and large carry-in items
  • Remedy unit lockout situations
  • Register & enforce non-resident access to units
  • Monitor vehicles parked temporarily in front of the building and in the garage
  • Hail taxicabs


  • RECEIVING & DOCK  .  312-220-0800
     Who's In Charge:  Bill Southall, Receiving Manager
     Contact Us:  Monday - Friday from 8:00 am - 7:00 pm; Saturday from 8:00 am - 6:00 pm  
    (Receiving Office CLOSED daily from 12:00 pm - 1:00 pm)
     What We Do:
  • Coordinate all building deliveries and moves
  • Schedule & oversee freight elevator and loading dock reservations
  • Collect & register shipments, parcels and dry cleaning
  • Oversee loading dock operations and security


  • BUILDING MAINTENANCE  .  312-236-2004 (emergency 312-220-0300)
     Who's In Charge:  Will Rivera, Chief Engineer
     Contact Us:  Via Management Office (during office hours)
     Via Front Desk (after-hours emergency)
     What We Do:
  • Fulfill residential unit and common area service requests
  • Handle emergency service repairs
  • Perform general preventive maintenance
  • Continuously test & monitor the mechanical systems 
  • Supervise outside contractors

  • The Heritage at Millennium Park 130 N. Garland Court Chicago, IL 60602
    Phone: (312) 236-2004 Fax: (312) 236-2001 All rights reserved.
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